Contact Us

We'd Love to Hear From You

At PocketEase, your satisfaction is our highest priority. Whether you have questions about our products, your order, shipping information, returns, or simply need assistance, our customer support team is here to help.

Customer Support

Website: pocketease.store

Email: support@pocketease.store

Phone: +1 416 400-8317

Business Address:
8889 Park Pacific Terr
North Saanich, BC V8L 5B1
Canada

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (PST)

Saturday: 10:00 AM – 4:00 PM (PST)

Sunday & Public Holidays: Closed

Response Time

We aim to respond to all inquiries within 24 business hours. During weekends or holidays, responses may take slightly longer.

Order Support

For faster assistance regarding an existing order, please include:

• Your Order Number
• Full Name
• Email Address used during purchase
• A brief description of your inquiry

Our goal is to provide every customer with prompt, professional, and personalized support.

Thank you for shopping with PocketEase. We look forward to serving you.