Contact information
We are committed to providing outstanding customer service and ensuring your shopping experience is smooth from start to finish. If you have any questions regarding our products, orders, shipping, returns, or general inquiries, our customer support team is always happy to assist you.
Customer Support
Website
pocketease.store
Phone
+1 416 400-8317
Business Address
8889 Park Pacific Terr
North Saanich, BC V8L 5B1
Canada
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (PST)
Saturday: 10:00 AM – 4:00 PM (PST)
Sunday & Public Holidays: Closed
Response Time
We strive to respond to all customer inquiries within 24 business hours.
During weekends, holidays, or peak shopping seasons, response times may be slightly longer. We appreciate your patience and understanding.
Order Assistance
To help us assist you more efficiently, please include the following information when contacting us regarding an order:
- Order Number
- Full Name
- Email Address used for the purchase
- A brief description of your inquiry
Our team is committed to providing prompt, friendly, and professional support.
Thank you for choosing PocketEase.